crm customization

CRM Development

CRM is a widely implemented strategy for managing a company's interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service. We can develop custom CRM solutions for the customers who want to go for a completely unique and tailor-made software. Our experts translate the description of your requirements into flawless technological solutions. Struggling with the contact management? Want a better customer services solution? Planning to automate marketing? We are here to build it for you.

Our CRM Development Areas:

Development of Custom Modules – CRM standard modules are meant for a generic company. You may require entities which are not in CRM with relationship with one or many standard or custom modules

Customization of Standard Modules - A few of the many standarg modules that we customize in this application include:

  • Sales and Leads Managing Systems
  • Campaign Management
  • Client Account Management
  • Payment Module Management
  • Billing and Invoice Management
  • Call Management.

Integration with other systems like: ecommerce, HR Mgmt, Reporting,  Workflow,  etc. – To automate your business processes, regarding data exchange and streamline your business processes.

Workflows and Schedulers – They help in performing automated business processes so that you can save manual effort and time in day to day activities.
Reports and Dashboards -  We have experience in dashboards and developing parameterized reports which help our clients to manage reporting activities, as well as highlight items requiring attention.

Key Benefits:

  • Complete requirement analysis before starting a new project
  • Flexible and hassle-free integration and deployment options
  • Workflows, demo models created to check whether CRM is as per requirements or not
  • Increased functionality through the development and integration of plugins, as needed
  • Excellent maintenance and support system, to immediately respond to the problem
  • CRM Module Customization and Integration to widen the scope of application
  • Professional CRM Development services that are as per your budget.